About Us

Smoky Mountain Air was born from a shared passion for quality service and a deep-rooted commitment to our East Tennessee community. Our story begins in 1998, when we started as independent contractors, handling residential and light commercial heating and cooling jobs. These early projects allowed us to hone our skills, establish a strong work ethic, and understand the true value of exceptional customer service.

In 2006, I took a significant step forward by joining the maintenance team for Monroe County Schools as a service technician. For over a decade, I worked diligently on a wide variety of HVAC systems—from standard residential setups to complex commercial units. This period was instrumental in expanding my expertise and preparing me to meet diverse HVAC challenges with confidence and competence.

Our Journey

After more than ten years with Monroe County Schools, my son and I decided it was time to embark on a new venture together. With over 100 years of combined residency in this beautiful community, we saw firsthand the growing need for a reliable and trustworthy HVAC company. We were motivated by the frustration many of our local friends expressed about existing HVAC services. Too often, they encountered companies that would prematurely declare their units irreparable, pushing costly new systems that weren’t always affordable or necessary.

Determined to make a difference, we founded Smoky Mountain Air to offer honest, high-quality HVAC solutions tailored to our neighbors' needs. Our mission was simple: to provide dependable service, extend the life of existing systems, and ensure every customer felt valued and respected. Many times, we’ve been able to repair and rejuvenate units that others deemed beyond repair, saving our customers both time and money while enhancing their comfort at home or work.

A Family Legacy

We are proud to operate as a Christian company, guiding our business with principles of honesty, compassion, and integrity. Our faith inspires us to treat every job as an opportunity to serve our community with kindness and excellence. Whether it’s a routine maintenance check or an emergency repair, we approach each task with the same dedication and care, ensuring our customers feel confident and supported.

Our Values
  • Local Expertise: With decades of experience living and working in East Tennessee, we understand the unique HVAC needs of our community.

  • Comprehensive Skills: From residential furnaces to large commercial systems, our team is equipped to handle a wide range of HVAC challenges.

  • Honest Assessments: We believe in providing truthful evaluations of your HVAC systems, offering repair options before recommending replacements.

  • Family-Owned: As a family-run business, we prioritize building lasting relationships with our customers based on trust and reliability.

  • Commitment to Quality: Our dedication to superior workmanship ensures that every job is completed to the highest standards.

At Smoky Mountain Air, we’re not just fixing HVAC systems—we’re enhancing the lives of our neighbors by providing comfort, reliability, and peace of mind. Let us show you the difference that a truly dedicated and community-focused HVAC company can make.

Why Choose Us

Our team is composed of highly trained and certified technicians who share our commitment to excellence. We continuously invest in training and the latest HVAC technologies to ensure we deliver the best possible service. When you choose Smoky Mountain Air, you’re choosing a team that genuinely cares about your comfort and satisfaction.

Get to Know Our Team

We invite you to experience the Smoky Mountain Air difference. Whether you need a quick repair, a system upgrade, or ongoing maintenance, we’re here to help. Contact us today and become a part of our growing family of satisfied customers in East Tennessee.

Join Our Community
woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Smoky Mountain Heat & Air provided excellent service and truly cared about my family's comfort.

John

A tall red residential building with several air conditioning units fixed to its exterior, and a few individuals visibly performing maintenance work or cleaning on the windows. A curved road runs parallel to the building, with a couple of cars driving by. In the distance, other high-rise buildings are visible, along with trees providing some greenery to the urban landscape.
A tall red residential building with several air conditioning units fixed to its exterior, and a few individuals visibly performing maintenance work or cleaning on the windows. A curved road runs parallel to the building, with a couple of cars driving by. In the distance, other high-rise buildings are visible, along with trees providing some greenery to the urban landscape.

Their team was punctual, respectful, and delivered honest solutions for our HVAC needs. Highly recommend!

Sarah

A building's exterior features multiple air conditioning units stacked and mounted on metal racks near a fire escape. The facade is weathered, with visible electrical wires crisscrossing the scene. An adjacent structure with a wooden overhang is partially visible.
A building's exterior features multiple air conditioning units stacked and mounted on metal racks near a fire escape. The facade is weathered, with visible electrical wires crisscrossing the scene. An adjacent structure with a wooden overhang is partially visible.
★★★★★
★★★★★